60 minutes recently ran a segment on the problematic lack of usability in the digital products that increasingly surround us in our daily lives. This piece helps partially contextualize the problems that we’re addressing in this course. They interview Don Norman and other notables.
…and while not related to usability, this segment (which aired last year) provides a startling glimpse into the unintended consequences of design. you’ll hear more about these issues in Eli’s class next semester…
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