60 minutes recently ran a segment on the problematic lack of usability in the digital products that increasingly surround us in our daily lives. This piece helps partially contextualize the problems that we’re addressing in this course. They interview Don Norman and other notables.
…and while not related to usability, this segment (which aired last year) provides a startling glimpse into the unintended consequences of design. you’ll hear more about these issues in Eli’s class next semester…
a segment worth watching….the winner was the witty line coming from Don Norman which goes some thing like this “in another ten years, when we might have smart appliances everywhere; imagine yourself opening your refrigerator, that tells you ‘ No! I’ve been talking to your scale, and it says this is not on your diet!’”
that would truly freak us out!!!
nice segment, making me aware of the existence of geeks and how much technology need to be re-designed.
My question would be, do we really need such refrigerators?