Make sure to take the HSC test by next Thursday.
Tips for conducting a usability test (Barnum 2002, Molich, 2001, Nielsen Norman Group)
Before the test
- rehearse the test before the actual tests
- confirm wtih users for scheudles before the test dates is important
- when writing task, avoid hidden clues (or leading them to the actions you’re intending to test)
- do not describe too detailed steps to complete a task
Recruitment
- make sure you screen participating users before they actually participate
- make sure your users are not experts in design or development or usability (thus, it’s not the best idea to get other HCI students to take your tests)
- usually its not a good idea to bring previously participated users again to another test for a new project
- generally, novice usersĀ are best to use to discover critical usability problems
During the Test
- make sure you make users feel at ease, start from a simple task (e.g. beginning with a login task)
- you may give one task at a time
- make sure to give some time for preparations for each test (at least 20 minutes between tests)
- make a checklist for things-to-do before each test session starts (setting up video recording hardware/software, deleting broswer history, etc..)
During the debriefing session
- you can add more debriefing questions in addtion to the ones you already have
- collect all the quesitons from all your team members
- return to key problems the participant user encountered
For your testing, you can download the trial version of Camtasia to use on your laptop.
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